Vintage Masters was founded to revolutionize customer service in the online watch market. When buying a watch you want to get a great experience. Even when buying online. In our perspective this was missing. Great watch shops exists and great service exists, but online shops are mainly focussed on transactions and not on building relationships and providing information.
Founded in February 2020 with a very small budget, Vintage Masters grew quickly to become the leading destination for vintage watches in the north of the Netherlands, and one of the leading European destinations for vintage Omega watches.
As trust is key in the luxury watch market, we focused on providing high quality content, excellent communication and building trust via social media and the online/offline outings. Vintage Masters achieved a YoY turnover growth of 400%.
24 February, 2020
E-commerce, Branding, Online Marketing